As your gas distributor across western Victoria, SP AusNet makes it easy for you to get your home or business connected to the natural gas network.

Step one - Ensure natural gas can be made available to your property. Check with your builder or estate developer to see if your street is reticulated.
 
Step two - You now need to choose a natural gas retailer. The retailer will arrange for your gas connection and be the company who will issue your future gas bills. Information on current natural gas retailers is available from the Victorian Energy and Water Ombudsman website.

Step three - Once you've chosen your natural gas retailer, you need to contact a licensed gas fitter or plumber to arrange any necessary appliance conversion or installation works. Check out your local yellow pages for gas fitters or plumbers.

You may want to contact the Plumbing Industry Commission to ensure your gas fitter or plumber is registered and can provide you with a Certificate of Compliance (COC) – your property can’t be connected to natural gas without this.

Step four - You now need to contact your natural gas retailer to arrange installation of a gas meter. To do this, your retailer will require:

• Your plumber's/gas fitter's licence number
• Your Certificate of Compliance

SP AusNet will then install your new gas meter.

New subdivisions

Developers can apply to have new estates connected to our network by completing an Application for Gas Supply to New Subdivisions form and submitting it to our Gas New Estates team.

A separate form is required for each stage of the estate. Each application must be accompanied by:

• Two copies of the overall plan of the estate, showing stages
• Two copies of the road construction drawings with a table of service offsets

By applying for a gas supply to a new subdivision, the applicant gives approval for SP AusNet to erect a sign at the entrance of the subdivision indicating that natural gas is available.