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Report a Fault

SP AusNet customers can assist us by reporting any faults that they observe in our gas or electricity networks. For your safety, please stay clear of fallen or damaged powerlines and infrastructure, and suspected faulty gas pipes, and keep out of electricity easements.

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How Energy is Delivered

Read more about how energy is delivered to your home or business, and the role that SP AusNet plays.

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Customers > Gas Customers


SP AusNet manages a Victorian gas distribution network – transporting gas to approximately 570,000 customers across central and western Victoria. This network spans 9,400 kilometres across an area of 60,000 square kilometres.

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