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Report a Fault

SP AusNet customers can assist us by reporting any faults that they observe in our gas or electricity networks. For your safety, please stay clear of fallen or damaged powerlines and infrastructure, and suspected faulty gas pipes, and keep out of electricity easements.
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How Energy is Delivered

Read more about how energy is delivered to your home or business, and the role that SP AusNet plays.
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Customers > Electricity Customers > Installing Decorative Devices


Before installing any temporary banners or decorative devices on SP AusNet's assets, you must first obtain approval and comply with strict terms and conditions listed on the following application form (PDF 451.5KB).

These devices may include banners, flags, streamers, bunting or any other ornamental objects. 

Please note that installation of devices for commercial purposes is not permitted.